{"id":9086,"date":"2026-08-30T14:56:29","date_gmt":"2026-08-30T14:56:29","guid":{"rendered":"https:\/\/askollo.dev.neonsnow.com.au\/?page_id=9086"},"modified":"2026-08-30T14:56:29","modified_gmt":"2026-08-30T14:56:29","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/askollo.dev.neonsnow.com.au\/?page_id=9086","title":{"rendered":"Refund Policy"},"content":{"rendered":"        <main class=\"askollo-platform-page askollo-page-refunds\" data-askollo-page=\"refunds\">\n                    <section class=\"askollo-page-hero\">\n            <div class=\"askollo-page-hero__copy\">\n                <span>LEGAL<\/span>\n                <h1>Refund Policy<\/h1>\n                <p>Refund rules for paid AskOllo services.<\/p>\n                            <\/div>\n            <div class=\"askollo-page-hero__orb\" aria-hidden=\"true\">\n                <span class=\"askollo-page-hero__ring askollo-page-hero__ring--outer\"><\/span>\n                <span class=\"askollo-page-hero__ring askollo-page-hero__ring--inner\"><\/span>\n                <span class=\"askollo-page-hero__icon\"><i class=\"fa-solid fa-scale-balanced\"><\/i><\/span>\n            <\/div>\n        <\/section>\n                                                            <div class=\"askollo-page-body\">\n                <div class=\"askollo-legal-content\"><section><h2>Paid services<\/h2><p>Refund eligibility depends on the service purchased, the campaign or subscription state, applicable consumer law and whether the paid service has already been supplied.<\/p><\/section><section><h2>Cancellations<\/h2><p>Cancelling a recurring plan prevents future renewal according to the billing terms. Existing records remain stored, while premium entitlements may stop at the applicable time.<\/p><\/section><section><h2>Requesting a review<\/h2><p>Contact AskOllo with the account email, transaction reference and reason for the request so the circumstances can be reviewed.<\/p><\/section><p class=\"askollo-policy-note\">This page is managed by AskOllo Platform CMS. The final legal wording should be reviewed against the organisation\u2019s confirmed operating practices before production launch.<\/p><\/div>            <\/div>\n                                                <\/main>\n        \n","protected":false},"excerpt":{"rendered":"<p>Refund rules for paid AskOllo services.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9086","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages\/9086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9086"}],"version-history":[{"count":0,"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages\/9086\/revisions"}],"wp:attachment":[{"href":"https:\/\/askollo.dev.neonsnow.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}