SUPPORT
FAQ & Help Centre
Searchable help and frequently asked questions.
What happens when an organisation is approved?
AskOllo creates or updates its canonical directory entity and publishes it to the relevant category, suburb, search and detail route.
Does a paid plan publish advertising immediately?
No. Payment confirms entitlement, but the advertisement must also be approved and within its campaign dates before it can display.
Do I need a separate webpage for every job or event?
No. Jobs and events use reusable dynamic templates and their existing canonical records.
Can content be removed when a plan changes?
AskOllo preserves the record and removes only entitlements or premium placement that are no longer available.
How do I report incorrect information?
Use the Report a Listing page or contact AskOllo. Reports are reviewed before action is taken.