Cookie Policy

What cookies and similar technologies are

Cookies are small data files stored by a browser. AskOllo may also use local storage, session storage, server logs, pixels, tags and similar technologies that recognise a browser or device, remember settings, protect sessions or measure interactions.

A technology may be set by AskOllo (first party) or by a service provider embedded in or supporting the site (third party).

Strictly necessary and security technologies

These technologies support functions such as login, authentication, form security, fraud prevention, session continuity, load balancing, consent records and other features necessary to provide a service you request.

Blocking strictly necessary cookies may prevent sign-in, checkout, forms or other parts of AskOllo from working correctly.

Preference and functionality technologies

Preference technologies may remember choices such as interface state, saved settings or consent preferences so the platform behaves consistently between visits. They are not intended to create unrelated advertising profiles.

Analytics and performance

Where analytics are enabled, AskOllo may measure page views, device/browser characteristics, approximate location derived from network data, referral information, search interactions and feature usage so we can understand performance and improve local discovery.

We aim to configure analytics in a data-minimising way and avoid sending sensitive form contents, passwords, payment card data or unnecessary personal information in analytics events.

Advertising and campaign measurement

AskOllo may measure advertising impressions, clicks, placement performance and campaign activity. This helps us operate paid advertising and provide aggregate performance information to business account holders.

Advertising measurement does not give an advertiser access to private account information merely because you viewed or clicked an advertisement.

Third-party services and embedded content

Pages may use third-party services for payments, maps, video, social media, analytics, security or other functionality. Those providers may set or read their own technologies when their service is loaded. Their own privacy and cookie terms apply to their processing.

The exact cookie names used by third parties can change without an AskOllo code change. Where a consent platform provides a current cookie register, that register should be treated as the most current technical list.

Consent and your choices

Where consent is required by applicable law or our configured consent controls, we will seek the relevant choice before using non-essential tracking in the manner covered by that consent. You may be able to change your choice using the site’s cookie or consent settings.

You can also delete or block cookies through your browser. Browser controls vary and may affect site functionality. Blocking a third-party cookie does not necessarily stop every server-side log or essential security record.

Browser signals and Do Not Track

Browser “Do Not Track” signals are not implemented consistently across the web. AskOllo does not promise that every provider recognises those signals. Use the site consent controls and browser privacy settings where you want to manage tracking choices.

How long cookies last

Session technologies generally expire when the browser session ends. Persistent cookies or local-storage items remain for a defined period or until deleted. Retention periods depend on the purpose and provider and may change as services are updated.

We aim not to retain tracking identifiers for longer than reasonably necessary for their stated purpose.

Personal information and overseas processing

If a cookie, identifier or tracking event is personal information, it is handled under the Privacy Policy. Some service providers may process information outside Australia, including in the United States or other countries where they operate.

Changes to this Cookie Policy

We may update this policy when tracking technologies, consent tools, service providers or legal requirements change. The effective date at the top will identify the current version.